.Five9 (FIVN) has been actually awarded the 2024 Aragon Analysis Advancement Honor for AI Connect with Centers and also named a Forerunner in two Aragon Research Planet reports: AI Representative Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025. The company was identified as the best calculated merchant in the artificial intelligence Broker Operating systems report.At the primary of Five9’s innovation is their sight for The brand-new CX, where Artificial Intelligence Agents and AI-empowered Human being Professionals work together to supply hyper-personalized consumer knowledge. The business lately introduced brand-new innovations consisting of Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s visionary use modern technology in market evolution as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Research Innovation Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Research World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada drawback el Premio Aragon Study Advancement 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en dos informes de Aragon Research Globe: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Study World: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand-new CX, ou00f9 Brokers artificial intelligence et Brokers Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie the same level Five9 dans l’u00e9volution et Los Angeles interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Investigation Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Sight fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was likewise called an Innovator in The Aragon Analysis Planet for Artificial Intelligence Agent Operating Systems in the ICC, 2025 and also Aragon Research Planet for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), carrier of the Intelligent CX System, has actually been called a winner of the 2024 Aragon Research Advancement Award for AI Get In Touch With Centers. Additionally, Five9 has actually been called a Forerunner in 2 Aragon Research World records: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Connect With Center, 2025. This acknowledgment coming from Aragon Research underscores Five9’s placement as a forerunner in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 file positions Five9 as the most
critical vendor ranked in
the file, recognizing Five9 s tactical sight for AI-driven advancement in CX. At the primary of this particular technology is actually Five9’s outlook for The brand new CX where Artificial Intelligence Agents as well as AI-empowered Human being Brokers collaborate to deliver hyper-personalized, effortless customer experiences. By inspiring companies to provide transformative customer communications while minimizing prices as well as improving efficiency, Five9 is actually preparing new specifications for AI-powered services in the connect with facility industry.
AI is actually foundational for creating remarkable client expertises, as well as our company are recognized to become recognized by AragonStudy as impressive for our efforts to propel the smart contact center forward, mentioned Jonathan Rosenberg, Main Technology Policeman as well as Director of AI, Five9. Our focus has been, and are going to remain to be, aiding organizations provide those knowledge along with user friendly devices and also functionalities. Along with each new technology, we take an advance for each Five9 as well as for the sector overall.
The Aragon Study Advancement honor identifies carriers leveraging speculative use innovation to not only adjust as markets alter, but to proactively disrupt and update how their markets will definitely advance. Five9 was formally presented along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Investigation awards event.Five9’s dedication to development, specifically its eyesight for blending artificial intelligence Agents and AI-empowered Human Being Representatives, is actually specifying a new standard for just how businesses may provide hyper-personalized as well as smooth customer expertises, mentioned Jim Lundy, Creator, Chief Executive Officer and also Lead Analyst, Aragon Analysis. This award and record identification improves Five9’s dedication to providing artificial intelligence technologies for CX.
Previously this year, the company offered brand-new developments, including Five9 GenAI Center, Five9 GeniusAI, and also Five9 Artificial Intelligence Agents, that completely transform the method business approach CX, driving much better results for each consumers and also representatives. About Five9. The Five9 Intelligent CX Platform, powered by Five9 Wizard AI, provides a complete suite of answers to energy AI-elevated client experiences that supply better business outcomes and also Deliver Pleasure to CX.
Our linked cloud-native offering enables hyper-personalized consumer expertises as well as more encouraged staff members, bring in every customer interaction much more linked, easy, and personal. Counted on by 2,500 +customers as well as 1,400+ companions around the world, Five9 combines the electrical power of AI, our system, and our people to steer AI-elevated CX.For additional information, visit www.five9.com. Engage along with our company @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Research, Inc. and/or its Affiliates. All Civil liberties Booked.
The identity of an Aragon Investigation honor champion is actually not a promotion through Aragon Research of any kind of merchant, product, or solution. Viewpoint resource model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What primary honors carried out Five9( FIVN) succeed in 2024 coming from Aragon Analysis? Five9 won the 2024 Aragon Research Study Advancement Honor for Artificial Intelligence Call Centers as well as was actually named an Innovator in pair of Aragon Study Globe reports: artificial intelligence Representative Platforms in the ICC, 2025, and also Intelligent Contact Center, 2025.
What new AI items performed Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents to enhance consumer knowledge administration.Exactly how performs Five9’s( FIVN )BRAND-NEW CX vision effect customer care? Five9’s brand-new CX eyesight blends AI Representatives with AI-empowered Individual Representatives to deliver hyper-personalized, uncomplicated consumeradventures while decreasing prices as well as improving efficiency.
What was actually Five9’s( FIVN) calculated job in the Aragon Investigation Globe 2025 document? Five9was installed as the most key supplier in the artificial intelligence Representative Platforms in the ICC, 2025 record, recognizing their calculated vision for AI-driven development in CX. When performed Five9( FIVN) obtain the AragonResearch Development
Honor
?
Five9 was actually officially shown along with the honor on December 10, 2024, at the Aragon Transform 2024 awards event.